Help! I think my order has been lost in the mail!


USPS First Class packages can take up to 10 transit days. USPS Priority can take up to 7 transit days. USPS does not count Sunday as a transit day. We encourage you to call the post office to check on your package. We can only see the same tracking information that you can see. The post office might be able to provide more information.  If your order has taken longer than 10 transit days to arrive, please contact Customer Relations.


FedEx packages are guaranteed on-time delivery. The delivery window varies depending upon the service you select. We have a list of their services here.  Keep in mind that FedEx doesn't count Saturdays or Sundays as transit days. If your FedEx package is late or appears to be missing, please contact Customer Relations.

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WARNING: Johnson Creek™ e-Liquid products may contain nicotine, a poisonous and addictive substance. Johnson Creek™ products are intended for use by persons of legal age or older; and not, by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested and is not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Johnson Creek™ products are not a smoking cessation product and have not been tested or guaranteed as such. The FDA, or any other health or regulatory authority, has not evaluated the safety of these products or any of the statements made by the manufacturer.

CALIFORNIA PROPOSITION 65 - WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

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