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General Shipping Policy

Any USPS order placed after 9AM on Friday, January 13th, will not ship until Tuesday, January 17th, due to the USPS being closed. 

We provide free shipping via USPS on all $75+ orders delivered within the Domestic US which includes the Delivery Confirmation Adult Signature Required fee of $5.95.


Effective 1/15/17, you must be 21+ to order any product from our website.

All orders will have an added Delivery Confirmation Adult Signature Required (“DCASR”) service fee.  MasterCard is requiring that retailers of electronic nicotine delivery systems (ENDS) must register themselves with MasterCard.  All MasterCard orders must be shipped with an adult signature required on delivery. An adult signature shipment will require the purchaser to provide proof of identification and be over the age of 21. This means that even if you are legally allowed to vape in your state (18+), you won’t be able to accept your package because you are not 21+. Not only that, but as those in Texas and Massachusetts learned last year, requesting adult signature adds an extra cost to your shipment. For example, if you are shipping via USPS you will be charged an additional $5.95. That’s on top of what you already need to pay for shipping.

Unfortunately this will affect all credit card transactions including Visa and Discover since our website does not know what type of card you are using before you submit your order.


Generally any order placed by 9AM CT (Monday through Friday) is delivered to our local post office or picked up by FedEx that same day. Everything else is delivered or picked up the next day.

We’d like you to know a couple things about our shipping. First, we believe strongly in giving our staff time with their families, so we don't work on weekends or federal holidays. Second, very large orders may take longer than one business day for us to prepare for shipping. If you want to carry our products in your store, send an inquiry to wholesale@jcvc.com for more information.

 

USPS

 

No Shipping on These Observed Federal Holidays

The observed federal holidays for 2017 are listed below. It's important to remember that the United States Postal Service (USPS) observes federal holidays, so any time you have an order coming via USPS Priority Mail or USPS First Class, it'll be delayed if it is supposed to ship on or around any of these holidays.

In the United States, USPS observes the following holidays:

Date

Federal holiday

Day of the week

January 1, 2017

New Year's Day

Sunday

January 2, 2017

New Year's Day (observed)

Monday

January 16, 2017

Martin Luther King Day

Monday

February 20, 2017

Presidents' Day

Monday

May 29, 2017

Memorial Day

Monday

July 4, 2017

Independence Day

Tuesday

September 4, 2017

Labor Day

Monday

October 9, 2017

Columbus Day

Monday

November 10, 2017

Veterans Day (observed)

Friday

November 11, 2017

Veterans Day

Saturday

November 23, 2017

Thanksgiving Day

Thursday

December 25, 2017

Christmas Day

Monday

 

 

 

Severe weather can interrupt USPS services and they post service alerts here. (Link opens in a new window.)

About USPS Priority Mail

 

It's important to remember that USPS Priority Mail's transit time is not guaranteed, and it doesn't have detailed tracking info. That's why we offer a variety of guaranteed FedEx services as well. Priority mail is usually fast for the price, but the USPS makes no promises. The 22 digit number that is emailed to you when your order is shipped is a Delivery Confirmation number, NOT a tracking number. From the USPS web site: "Delivery Confirmation™ Provides the date, ZIP Code™ and time your article was delivered."

 

FedEX

 

In the United States, FedEX observes the following holidays:

  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years

FedEX has modified services with other holidays and around holidays. It depends upon the shipping option that you select and it's really best to check their website for any holiday updates. Click here to visit FedEx. The link will open in a new window.

About FedEx for International Shipping

We do offer overseas shipping, however we are unable to ship to some countries.

We use FedEx for international shipping. Here are your two choices with links to FedEx for further information:

FedEx International Priority®

1-3 Business Days

Delivery time based on country

FedEx International Economy®

2-5 Business Days

Delivery time based on country

For our international customers outside of the EU, please check with local customs laws to ensure your order will not be seized or held at customs. Please be aware some countries will apply local duties, taxes or tariff charges to your package and you will be responsible for paying those fees. If your package is seized by customs or you choose not to pay the local duties, taxes or tariff charges we are not responsible for refunding your shipping charges or order. All our international shipments are accompanied by all necessary paper work, fully filled out in compliance with US & local customs law.

Our shipping methods are available by location, and as such some methods are not available in all countries & localities.

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WARNING: Johnson Creek™ e-Liquid products may contain nicotine, a poisonous and addictive substance. Johnson Creek™ products are intended for use by persons of legal age or older; and not, by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested and is not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Johnson Creek™ products are not a smoking cessation product and have not been tested or guaranteed as such. The FDA, or any other health or regulatory authority, has not evaluated the safety of these products or any of the statements made by the manufacturer.

CALIFORNIA PROPOSITION 65 - WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

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