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General Shipping Policy

 

We provide free shipping via USPS on all $75+ orders delivered within the Domestic US. 


Effective 1/15/17, you must be 21+ to order any product from our website.

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 Adult Signature Required on all shipments to Massachusetts and Texas.

Effective Sept 25, 2015, all packages from Johnson Creek Vapor Company being shipped to addresses in Massachusetts and Texas will need to be sent “adult signature required”.  UPS and USPS offer this service, but they require the adult who signs for the package to be 21 years old.  You will not have to select anything special on the checkout page for this service. We’re handling that for you. You can select your normal shipping method.

USPS and UPS will make three delivery attempts.  They’ll also leave notification and you can contact them to make arrangements for delivery or ask that they hold it at the post office or UPS depot for you to pick up there. If the package isn’t delivered, it will be sent back to us.  We will re-ship your package upon request, but we will need to charge you for the shipping costs.

 

 Shipping Days:


Generally any order placed by 1pm CT (Monday through Thursday) is delivered to our local post office or picked up by FedEx that same day. All orders after 1pm will be processed on our next work day.  Orders placed after 1pm CT (Thursday through Sunday) will be processed on the following Monday.

Note: large orders may take longer than one business day for us to prepare for shipping. If you want to carry our products in your store, send an inquiry to wholesale@jcvc.com for more information.

 

USPS

 

No Shipping on These Observed Federal Holidays

The observed federal holidays for 2017 are listed below. It's important to remember that the United States Postal Service (USPS) observes federal holidays, so any time you have an order coming via USPS Priority Mail or USPS First Class, it'll be delayed if it is supposed to ship on or around any of these holidays.

In the United States, USPS observes the following holidays:

Date

Federal holiday

Day of the week

January 1, 2017

New Year's Day

Sunday

January 2, 2017

New Year's Day (observed)

Monday

January 16, 2017

Martin Luther King Day

Monday

February 20, 2017

Presidents' Day

Monday

May 29, 2017

Memorial Day

Monday

July 4, 2017

Independence Day

Tuesday

September 4, 2017

Labor Day

Monday

October 9, 2017

Columbus Day

Monday

November 10, 2017

Veterans Day (observed)

Friday

November 11, 2017

Veterans Day

Saturday

November 23, 2017

Thanksgiving Day

Thursday

December 25, 2017

Christmas Day

Monday

 

 

 

Severe weather can interrupt USPS services and they post service alerts here. (Link opens in a new window.)

About USPS Priority Mail

 

It's important to remember that USPS Priority Mail's transit time is not guaranteed, and it doesn't have detailed tracking info. That's why we offer a variety of guaranteed FedEx services as well. Priority mail is usually fast for the price, but the USPS makes no promises. The 22 digit number that is emailed to you when your order is shipped is a Delivery Confirmation number, NOT a tracking number. From the USPS web site: "Delivery Confirmation™ Provides the date, ZIP Code™ and time your article was delivered."

 

FedEX

 

In the United States, FedEX observes the following holidays:

  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
  • New Years

FedEX has modified services with other holidays and around holidays. It depends upon the shipping option that you select and it's really best to check their website for any holiday updates. Click here to visit FedEx. The link will open in a new window.

About FedEx for International Shipping

We do offer overseas shipping, however we are unable to ship to some countries.

We use FedEx for international shipping. Here are your two choices with links to FedEx for further information:

FedEx International Priority®

1-3 Business Days

Delivery time based on country

FedEx International Economy®

2-5 Business Days

Delivery time based on country

For our international customers outside of the EU, please check with local customs laws to ensure your order will not be seized or held at customs. Please be aware some countries will apply local duties, taxes or tariff charges to your package and you will be responsible for paying those fees. If your package is seized by customs or you choose not to pay the local duties, taxes or tariff charges we are not responsible for refunding your shipping charges or order. All our international shipments are accompanied by all necessary paper work, fully filled out in compliance with US & local customs law.

Our shipping methods are available by location, and as such some methods are not available in all countries & localities.

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WARNING: Johnson Creek™ e-Liquid products may contain nicotine, a poisonous and addictive substance. Johnson Creek™ products are intended for use by persons of legal age or older; and not, by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested and is not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Johnson Creek™ products are not a smoking cessation product and have not been tested or guaranteed as such. The FDA, or any other health or regulatory authority, has not evaluated the safety of these products or any of the statements made by the manufacturer.

CALIFORNIA PROPOSITION 65 - WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

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