It’s been more that 2-3 days and my USPS shipment has not yet arrived. Can I get my shipping refunded?

While USPS Priority generally takes 2-3 business days and USPS First Class generally takes 3-5 business days for delivery, these are only estimated delivery dates. It's important to remember that USPS Priority and First Class Mail's transit time is NOT guaranteed and it doesn't have detailed tracking info. That's why we offer a variety of guaranteed FedEX services as well. Priority Mail is usually fast for the price, but USPS makes no promises. The 22-digit number that is emailed to you when your order is shipped is a Delivery Confirmation number, NOT a tracking number. From the USPS web site: "Delivery Confirmation™ provides the date, ZIP Code™ and time your article was delivered."  Shipping refunds are not eligible for USPS shipments.

If you need a guaranteed delivery, please select a FedEx shipping option.  If your Fed Ex shipment arrives later than projected then your shipping charges can be refunded. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


WARNING: Johnson Creek™ e-Liquid products may contain nicotine, a poisonous and addictive substance. Johnson Creek™ products are intended for use by persons of legal age or older; and not, by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested and is not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Johnson Creek™ products are not a smoking cessation product and have not been tested or guaranteed as such. The FDA, or any other health or regulatory authority, has not evaluated the safety of these products or any of the statements made by the manufacturer.

CALIFORNIA PROPOSITION 65 - WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

Powered by Zendesk